SHIPPING & RETURN
SHIPPING:
1. Shipping Information
At Jilldeal, we strive to make your shopping experience as convenient as possible. We offer fast and reliable shipping options for our wide range of accessories for women, men, and kids. Here's what you need to know about our shipping process:
Domestic Shipping:
- We offer standard shipping within the United States, with delivery typically taking 3-5 business days.
- Need your order faster? You can opt for expedited shipping at checkout for an additional fee.
- We provide tracking information for all orders, so you can keep an eye on your package's journey to your doorstep.
International Shipping:
- For our valued international customers, we offer international shipping options with varying delivery times. Shipping costs will be calculated at checkout based on your location.
- Please be aware that international orders may be subject to customs and import duties, which are the responsibility of the recipient.
Order Processing:
- Orders are usually processed within 1-2 business days from the time of purchase.
- During peak seasons or holidays, processing times may be slightly longer, but we'll do our best to get your order to you as quickly as possible.
2. Free Shipping
Enjoy free standard shipping on all domestic orders over $50. It's our way of saying thank you for choosing Jilldeal for your accessory needs!
3. Returns and Exchanges
RETURN POLICY:
We want you to be completely satisfied with your purchase from Jilldeal. If for any reason you're not happy with your order, we offer hassle-free returns within 30 days of receiving your items. Here's how it works:
- Items must be in their original condition, with all tags and packaging intact.
- To initiate a return, simply contact our customer support team, and they will guide you through the process.
- Please note that return shipping costs are the responsibility of the customer, except in cases of defective or damaged items.
EXCHANGE POLICY:
If you'd like to exchange an item for a different size or color, please follow these steps:
- Contact our customer support team to initiate the exchange process.
- Once your request is approved, you can return the original item following our return instructions.
- We will ship the replacement item to you as soon as we receive and inspect the returned item.
At Jilldeal, we value your satisfaction and are committed to providing top-quality accessories for the entire family. If you have any questions or need assistance with your order, please don't hesitate to reach out to our friendly customer support team.
Thank you for shopping with Jilldeal!